The YoungMinds Crisis Messenger text service provides free, 24/7 crisis support across the UK. If you are experiencing a mental health crisis and need support, you can text YM to 85258.

We know that finding the right support is important, especially if you need someone to talk to right now. We aim to connect every texter to a trained volunteer promptly to provide crisis help. They will listen to you and help you think more clearly, enabling you to know that you can take the next step to feeling better.

How does it work?

The trained volunteer will introduce themselves, reflect on what you’ve said, and invite you to share how you’re feeling. You’ll text each other, only sharing what you feel comfortable with. By asking questions, listening to you and responding with support, they will help you think through your feelings until you both feel you are now in a calm, safe place. You might be signposted to other services, so that you can continue to get support.

Our Crisis Messenger service can help with urgent issues such as:

• Suicidal thoughts
• abuse or assault
• self-harm
• bullying
• relationship issues

You can text us free and anonymously – although if the volunteer believes you are at immediate risk of harm, they may share your details with people who can provide support. 

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